Your privacy is important to us. It is Ustadam's policy to respect your privacy regarding any information we may collect from you across our website, https://ustadam.org/, our course subdomains (including python.ustadam.org and logic-building.ustadam.org), our products (including ExamAnalyzer and Digital Diary), and other sites and services we own and operate.

The Information We May Collect

We may collect and process the following types of personal information:

• Personal contact details such as name, email address and phone number as part of course enrollment, account signup, or donations.
• Details of course enrollments, workshop registrations, product usage, and donations.
• Information submitted as part of a survey, quiz, assignment, or feedback form.
• Records of correspondence with you by telephone, email, live chat, social media or otherwise.
• Details of your visits to the website, and information about how your device has interacted with our website, including search and browsing history, the pages accessed and links clicked.
• Information collected automatically from your device, including IP address, device type, operating system, unique device identification numbers, browser type, broad geographic location (for example, country or city-level location), and other technical information.

How Your Data Is Collected

We collect data from you when you register an account with us, enroll in a course or workshop, subscribe to updates or newsletters from us, submit inquiries to us, make a donation to us, or use one of our products (such as ExamAnalyzer or Digital Diary). We also collect information that you provide voluntarily to our team, whether in writing, by telephone, email or live chat.

We also collect some information automatically using cookies to improve your experience of our website and courses. By using our website, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

Use of Data & Information

We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• To enable you to customize or personalize your experience of our website and courses.
• To process any donations or payments made to us.
• To register you for, and deliver, courses, workshops, and training sessions you enroll in.
• To issue certificates upon successful completion of a course.
• To create and manage your account.
• To contact and communicate with you.
• For analytics, research, and business development, including to operate and improve our website, courses, products, and associated social media platforms.
• To send you communications such as newsletters or updates about our courses, products, workshops, or startups that you request from us, or which we believe may be of interest to you. You can opt out at any time as described under “Your Rights in Connection With Your Data.”
• To store information about your preferences so we can customize our website and communications according to your interests.
• For internal record keeping and administrative purposes.
• To notify you about changes to our services.
• To obtain and analyze your feedback as part of surveys.
• To handle any disputes which we may have with you.
• To comply with our legal obligations and resolve any disputes that we may have.

How We Secure Your Data

We have put in place the necessary and appropriate safeguards and access controls to help ensure the security, integrity, and privacy of the information you provide us with. Our website uses Secure Socket Layer (SSL) encryption, which encrypts your information to protect it from unauthorized use.

No payment details are stored on our website. Where a donation or payment is made, we receive only the encrypted information needed to verify and authorize the transaction.

Who We May Share Your Data With

We may share some of your data with, or obtain personal information from, the following third parties:

Service Providers

• Third-party service providers for the purpose of enabling them to provide their services, including IT service providers, data storage, web hosting and server providers, maintenance or problem-solving providers, marketing or communications providers, professional advisors, and payment or donation-processing operators.
• Instructors or partner organizations, such as partner schools, involved in delivering a course, training, or workshop you have registered for.
• Third parties, including agents or sub-contractors, who assist us in providing information, courses, products, or communications to you.
• Third parties who assist us in collecting and processing data.

Police or Other Regulatory or Government Authority

We may disclose information to courts, tribunals, regulatory authorities, and law enforcement officers where required by law, in connection with actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights.

Your Rights in Connection With Your Data

Choice and Consent

By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. If you are under 13 years of age, you must have, and warrant to the extent permitted by law that you have, your parent or legal guardian's permission to access and use the website and any courses, and that they have consented to you providing us with your personal information. You do not have to provide personal information to us; however, if you do not, it may affect your use of this website or the courses, products, and services offered on or through it.

Information From Third Parties

If we receive personal information about you from a third party, such as a partner school or instructor, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have that person's consent to provide the personal information to us.

Restrict

You may choose to restrict the collection or use of your personal information. If you previously agreed to us using your personal information for marketing or communication purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website, courses, or products.

Correction

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Notification of Data Breaches

We will comply with laws applicable to us in respect of any data breach.

Complaints

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Unsubscribe

To unsubscribe from our email list or opt out of communications, including marketing communications, please use the opt-out facility provided in the communication or contact us at cmo@ustadam.org.

Startups, Products & Projects

Ustadam also facilitates startups and offers standalone software products, such as ExamAnalyzer and Digital Diary. Where you check out for a specific startup program, product, or project, that offering may have its own dedicated Privacy Policy tailored to how it specifically collects and uses data, for example, if it uses different analytics tools or stores data with a different processor.

Where a dedicated Privacy Policy exists for a particular startup, product, or project, it will be linked at checkout and will apply in addition to this general Privacy Policy. In the event of any conflict between the two, the dedicated policy for that specific offering will take precedence for matters it specifically addresses.

Changes to This Policy

At our discretion, we may change our Privacy Policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes through our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this Privacy Policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended Privacy Policy.